Sharjah Commerce and Tourism Development Authority (SCTDA) is committed to develop Sharjah’s commercial and tourism sector, promoting the emirate both local and international through various events and activities that exceed Customer expectations, and provide professional services by developing, implementing and maintaining an Integrated Management System (IMS) in reference to ISO 9001:2015, ISO 10001:2018, ISO 14001:2015, ISO 45001:2018.
SCTDA recognizes that successful Quality & Customer Satisfaction, Environment, Occupational Health & Safety, and Event Sustainability Management Systems are fundamental to the industry, and it is committed to continual improvement of all relevant processes, and procedures to ensure all standards are met or exceeded
To meet the requirements of SCTDA’s IMS, we will:
SCTDA’s IMS policy is established to achieve these objectives and maintain an eﬀective and eﬃcient IMS based upon the requirements of ISO 9001:2015 (Quality), ISO 10001:2018 (Customer Satisfaction Guideline), ISO 14001:2015 (Environment), ISO 45001:2018 (Occupational Health and Safety).This policy statement is documented and communicated to all employees and persons working for or on behalf of the organization and is made available to the public, stakeholders and interested parties. The Top Management will review SCTDA’s Integrated Management System Policy on an annual basis.