Industry Training
Industry Professional Training
Industry Training
Industry-related training programs providr participants with in-depth information and updates on the tourism and hospitality sectors, including research and date-related modules, enhancing training experience and knowledge on how to deal effectively with tourists visiting the emirate of Sharjah.
You@Sharjah
Target Audience
Sharjah hotels’ front-line employees
Language
English
Requirements
- Name
- Age
- Nationality
- Hotel name
- Designation
- Department name
- Contact number
course brief
The You@Sharjah program aims to build capacity at the level of individual hotels, covering all star rating hotels in Sharjah with the ultimate goal of enhancing employee knowledge about Sharjah and its history and improving hotel guest experiences with front line employees.
How to Apply?
Register
Etbakh
Target Audience
Sharjah hotel chefs
Language
English
Requirements
- Name
- Age
- Nationality
- Hotel name
- Designation
- Contact number
course brief
Etbakh is an Emirati culinary training program designed specifically for Sharjah’s hotel chefs. The program serves to highlight the importance of using traditional Emirati recipes and will provide participating hotels with an understanding of how to be more creative in food and beverage management.
How to Apply?
Register
Es’al
Target Audience
Concierge staff at Sharjah hotels
Language
English
Requirements
- Name
- Age
- Nationality
- Hotel name
- Designation
- Department name
- Contact number
course brief
This program improves the hotel’s customer service excellence and generally improves knowledge about the Emirate of Sharjah. Concierge staff can gain an understanding of how to build their personal concierge brand and learn how to positively respond and manage guest complaints.
How to Apply?
Register
Ehtam
Target Audience
Sharjah Hotels
Language
Arabic /English
Requirements
- Name
- Age
- Nationality
- Hotel name
- Designation
- Department name
- Contact number
course brief
Ehtam is an industry training program targeting Sharjah hotels. It is composed of a series of specialised training programs.
How to Apply?
Register
Rise in the City of Sharjah
Target Audience
Sharjah Government employees
Language
English
Requirements
- Name
- Age
- Nationality
- Company name
- Department name
- Contact number
course brief
A series of workshops aimed at providing trainees with more information on Sharjah, its destinations, history, and developments in the tourism industry. The training also includes workshops on customer service excellence and business etiquette.
How to Apply?
Register
A Journey Beyond Expectations
Target Audience
Tour operators Travel agencies
Language
English / URDU
Requirements
- Name
- Age
- Nationality
- Company name
- Contact number
course brief
A Journey beyond Expectations training applies knowledge of theories and practices to solve business-related challenges in the tourism domain. Trainees will be shown how to better design itineraries in Sharjah to improve guest experiences.
How to Apply?
Register
Destination Recharge, Sustainability Powers Ability
Target Audience
Government employees Tour operators Travel agencies
Language
English
Requirements
- Name
- Age
- Nationality
- Company name
- Department name
- Designation
- Contact number
course brief
Destination Recharge, Sustainability Powers Ability is an industry training program that aims to highlight Sharjah’s destinations. This sustainable training will aim to encourage positive social change while highlighting the importance of responsible tourism. During these sessions, SCTDA will be installing car chargers in various destinations to highlight sustainability while encouraging electric car users to visit and enjoy the added benefit of being able to charge their cars at the attraction or destination.
How to Apply?
Register
Sustainable Management, Sustainability Powers Ability
Target Audience
Sharjah Hotels Sharjah Government employees
Language
English
Requirements
- Name
- Age
- Nationality
- Company name
- Designation
- Department name
- Contact number
course brief
The training program covers global trends in sustainable tourism and best practices in sustainability for businesses and destinations.
How to Apply?
Register
Tarheeb
Target Audience
SCTDA trainees that have successfully completed at least one industry training
Language
Arabic / English
Requirements
- Name
- Age
- Nationality
- Company name
- Contact number
- List previously taken SCTDA Industry Training courses (if any)
course brief
The main purpose of introducing TARHEEB industry training is to build professional skills and allow the trainees to experience the Tourism and Hospitality industry through SCTDA. This program is to strengthen communication and develop the skills of the trainees who have previously attended at least one of SCTDA’s industry training programs.
How to Apply?
Register
Tarheeb Talents Workshops
Target Audience
SCTDA trainees that have successfully completed at least one industry training
Language
Arabic / English
Requirements
- Name
- Age
- Nationality
- Company name
- Contact number
- List previously taken SCTDA Industry Training courses (if any)
course brief
Tarheeb Talents is a series of customized workshops with SCTDA partners to highlight talents that align with the tourism industry. Tarheeb Talents go beyond the traditional expectations of soft skill development and training and instead, focus on the authentic values of the Emirate of Sharjah and the emirate’s niche position within the UAE. Most of these workshops will allow the trainees exposure to the industry through SCTDA to increase training opportunities in the industry.
How to Apply?
Register